Training Experiences

Leading with Equity and Inclusion

According to Deloitte’s Human Capital Report, 78 percent of respondents now believe diversity and inclusion is a competitive advantage. Most workplaces assume people will “do the right thing” to make…...

Art of Strategic Thinking and Planning

Imagine that you're facing a really important workplace decision. It's one that could fundamentally affect your entire organization and ultimately your professional brand. You've analyzed the data and it appears…...

The Making of a Culturally Competent Leader

Every person on your team has views of the world and the people in it that are a direct result of their social upbringing. Unless you spend time immersed in…...

The Leadership Gap

What Gets Between You and Results

Inside every leader is potential ability, but also potential blind spots that impact desired results. Leadership effectiveness is dependent on specific values and habits and displaying those values and habits…...

Leading a Workplace of Civility

Cultivate Courtesy, Reduce Rudeness, Create a Healthy Work Environment

From petty politics to crass reality shows, the lack of empathy and insensitivity has more than increased in many of today's workplaces. Abrasive actions among coworkers carries a high price…...

Followership

The Other Side of Leadership

Are you a leader or a follower? The reality is that we all fulfill both roles simultaneously as professionals in any organization and throughout our professional career. Despite all of…...

Leader Development

Competence, Commitment and Character

Leader development is a deliberate, continuous, and progressive process of growing professionals into competent and confident leaders. Leader development occurs through the lifelong synthesis of education, training, and experience. The…...

Power, Status and Problems

How Senior Leaders Maintain Ethics in the Workplace

Workplace harassment is a decades-old problem that constantly transforms. Harassment and discrimination (including gender, age, disability, religion and racial workplace discrimination) aren’t going anywhere. Current events and trends continue to…...

Servant Leadership

Achieving Results by Putting your People first

Over a third of Fortune magazine's "100 Best Companies to Work for" adhere to a principle called "Servant Leadership." This dynamic new training explores the philosophy of Robert K. Greenleaf,…...

Mindsets

Thinking Styles that Improve Management and Leadership

Mindsets are the set of beliefs or way of thinking that determines your work style, behavior, outlook and workplace attitude. If your mindset is negative, your attitude (and likely your…...

When Strengths Collide

Aligning Behavior Styles and Strengths for Results

The DISC assessment focuses on behavior, although personality plays a major role in how someone behaves, personality is more about who you are and behavior is about what you do…...

Emotional Intelligence for Teams

Creating a Culture of Cohesion

Emotional intelligence today is viewed as an individual skill, when the truth is that many people work in organizations on teams. Understanding team emotional intelligence is more complicated than individual…...

Managing for Integrity

Essentials of Ethical Leadership

A good leader can recover from almost any mistake. One exception is a blatant lack of integrity! Restoring a reputation damaged from lies and deceit is nearly impossible, and you…...

The Leadership Cycle

Leading Self, Leading Others, and the Organization (2 part series)

One of the biggest challenges current and future leaders face is the ability to "lead themselves" before attempting to lead others. Being grounded with integrity and a set of clear…...

Leading in the Moment

Just-in-time Management Strategies

Discover how to think on your feet and respond effectively in every management situation. Recognize the "coachable moments;" the spontaneous, spur-of-the-moment situations that require specific action. When these impromptu opportunities…...

The Leadership Challenge

Solutions to Everyday Management Situations (100% interactive, no lecture)

Get thrown into the fire of leadership case studies challenges and become self-aware of your management reactions and impacts of your decisions individually, and in teams with other leaders. Prepare…...

Coaching and Being Coachable

Meeting People Where they are and Managing for Performance

As a manager, you have to constantly provide feedback to your direct reports in two core areas; performance and behavior. Although every manager should have the capability to coach, you…...

Mentoring for Results

Habits of Highly Effective Mentors

In a recent survey, two-thirds of millennial workers said they want a mentor. This is critical since millennials will make up 46 percent of the workforce by 2020. Formal and…...

The Write Way to Lead

Effective Business Writing Skills for Professionals

This hands-on training will equip you to sharpen your business writing into an effective tool for influencing others, minimizing conflict, and gaining buy-in and trust with your colleagues. Discover how…...

Leading from your Core

Exercising Critical Core Competencies for Results

Today's workplace professionals and managers require competencies in core skills. Expertise in core competencies for every level and role enables a professional to lead themselves and others, develop and display…...

Inclusive Leadership

How Organizations Thrive on People Differences

Inclusiveness is not a "soft" skill—it’s a crucial competitive leadership competency necessary in today’s workplace. Inclusive Leadership is about utilizing the thinking of diverse groups for smarter ideas, solutions and…...

Collaborative Leadership

Habits of Highly Collaborative Teams

In today’s work environment of complex teams managing complex multiple projects, many teams are less likely to share knowledge freely, learn from one another, shift workloads flexibly to break up…...

Advanced Coaching Skills for Managers

Creating Performance Improvement and Staff Development Action Plans

There are various factors that contribute to struggling and underperformance. Is it an ability issue, motivation issue, or both? Discover the essential components to designing effective performance improvement and development…...

Laws Every Manager Must Know

How to Prevent Manager Retaliation and Discrimination Claims

According to the EEOC, retaliation has become the top charge from employees in todays work environment, more than discrimination charges. Knowledgeable managers in the trenches of organizations are the best…...

Mo’ Responsibility, Mo’ Problems

Step-Up Skills for Taking on More Responsibility

Do you feel like you have been promoted with all the extra responsibility lately? Do you have what it takes to step up to the plate to lead, work in…...

Effective Execution

The Art of Getting Things done at Every Level

Why do more than 70 percent of strategic priorities fail— execution! Regardless of the barriers that include changing expectations, shifting priorities, and departmental conflicts, it’s your responsibility to make sure…...

LeaderFit

Handling Pressure and Burnout, Stress Strategies and Wellness for Managers

Most jobs have some pressure. Pressure can challenge you and give you the opportunity to achieve job satisfaction. However, if pressure becomes excessive and you feel unable to cope, it…...

Driving Culture for Results

Today’s organizations are being impacted by technological innovation, disruption, regulatory changes, increased competition, generational differences, and erratic economic conditions, all of which can be described in one acronym VUCA. In…...

Communicating with Credibility

Learn to convey credibility in interactions with staff at all levels of your organization, including senior level leaders. Enhance your professional brand, relationship-building, communication, and presentation skills to influence colleagues.…...

Bias and Blind Spots (Law Enforcement)

Managing Bias and Decision-making for Law Enforcement

A recent Police Executive Research Forum survey found that the average officer received roughly 60 hours of firearms training, 50 hours of defensive tactical training, but only 8 hours of…...

Leadership Blind Spots

How Bias Impacts Decision-making in the Workplace

We are all biased and if we are blind to our biases, the consequences are critical to the quality of interactions with others and decision-making. Managers may over discipline and…...

The Leadership Virus

Inspire, Influence and Infect People with Energy and Enthusiasm

A customized on-site training based on the newly released book by best-selling author, James Bird Guess, working professionals will discover how to lead from where they are and inspire and…...

Excuses, Blame and Unmet Expectations

Creating a Culture of Accountability

No more playing the blame game, or saying “that’s not my job,” and finger-pointing to others. It’s a movie you’ve seen too many times before — employees not taking responsibility…...

Managing Up

Effective Ways for Working with and Influencing Authority Figures

Do you work for a “demanding boss” who constantly places additional priorities on your plate? What are the most effective ways to talk with your boss and other authority figures…...

Effective Evaluations

What Really Matters When It Comes to Performance Reviews

The performance review is one of the most universally dreaded actions managers must perform. Only terminating an employee ranks higher. Managers may understand the areas to discuss during performance reviews,…...

Leadership in Times of Crisis

Leadership in a crisis situation is very different from leadership in a time of normal conditions. When will a crisis occur? Although it’s difficult to predict an organizational crisis, you…...

Making the Transition from Military to Civilian Leadership

Many of the professional competencies military personnel develop during service are similar to those desired by private and public sector organizations, including leadership, teamwork, communication skills, goal setting and achievement.…...

Train-the-Trainer (two-day immersion program)

Effective Training Techniques for Adult Professionals in Today’s Workplace

Traditional training approaches are becoming obsolete. Today’s adult learners typically lose 90 percent of what they have been taught in just 90 days. Our signature two-day Train-the-Trainer program teaches trainers…...

Creating a Collaborative Culture in a Unionized Environment

When the workplace consists of union and nonunion workers in leadership and subordinate roles, the union many times is considered the enemy due to union workers rights and level of…...

Lead Like Water

Many Can Manage, Few Can Lead

HAVE YOUR TEAM READ THE BOOK...THEN ACT WITH THE TRAINING! Now a series of on-site training and coaching sessions have been developed based on the core concepts of this highly…...

Critical Thinking for Creating Leaders at all Levels

Today’s organizations poised for growth realize the growing pains of preserving their culture, core values and the competitive advantage of empowering employees at all levels to make decisions that impact…...

Projects & People

How Today’s Project Managers Manage Tasks & Lead People

The average project manager can manage tasks and responsibilities of their jobs, however the above average project manager understands how to lead and influence people. Regardless of their title and…...

Next Level Leadership

Growing from Tactical to Strategic Leaders

Today’s senior-level managers and directors often get stuck in the day to day operations of the workplace. From constant staff interruptions, putting out project fires, establishing goals and roles and…...

Magnificent Manager

How to Lead & Inspire Employee Performance

Discover practical management ideas and techniques that bring the best performance out of your employees. In a workplace where 60% of employees dislike or hate what they do for a…...

Coaching, Managing & Team Building

Learn how to coach employees and give feedback that corrects performance and behavior shortcomings to help employees excel. You’ll learn how to break silos and build a team environment. This…...

Tough Talks

How to Communicate Uncomfortable Employee Conversations

“You smell bad!” There is a tactful way to say this. Sometimes you have to talk to employees about their performance issues, and sometimes you may have to address personal…...

Managing Difficult People & Conflict in the Workplace

Discover effective people strategies to deal with daily complainers, aggressive bullies and other difficult people in the workplace. Learn exactly what to do and say. You’ll learn techniques on understanding…...

Leaderfied

Creative Ways Team Leaders Inspire the Best Performance Out of People

Energize your team, boost morale, and create an environment of trust, innovation, team mentality and collaboration. You’ll also explore ideas on developing the most effective leadership styles. This training is…...

Empathy, Sensitivity and Emotional Intelligence in the Workplace

When organizations desire diversity or sensitivity training they want to prevent discrimination lawsuits, a hostile work environment, and/or cultivate an inclusive environment where all employees are valued, respected, and work…...

How Professionals Say It

Communicating with Tact & Professionalism in the Workplace

Are you frustrated with confrontation and difficult people? Learn how to speak with tact and diplomacy in one of our signature communication training experiences. Learn how to keep your composure…...

The Art of Leadership, Team Building & Team Performance

No matter what kind of team you lead, this training experience provides the blueprint for maximizing your team’s performance. Learn how to motivate, build trust, and resolve team conflicts. In…...

Creative Supervising

Innovative Ideas for Managing Today’s Employees

This training experience is management boot camp. It focuses on how to effectively delegate, motivate and praise employees, deliver criticism and discipline, work under pressure to meet deadlines, and how…...

Generational Leadership

Successfully Managing a Diverse Workforce

Today’s workforce is a sophisticated mix of Baby Boomers, Generation X, Generation Y and various ethnic groups. Challenges emerge in the workplace because each generation and ethnic group is different…...

Succession Planning

Retaining and Developing a Pipeline of Talent

What would happen if your senior-level leaders, key people and high performers suddenly left your organization? Research shows that 56 percent of companies, and 75 percent of government and nonprofit…...

From Peer to Leader

Managing Friends, Peers and Making a Successful Transition

After being promoted, many new managers struggle and fail in their new role because of their lack of people skills training. How do you manage friends, former peers, and people…...

Strategic Problem Solving & Creative Thinking

In today’s forever challenging workplace of constant change and evolving expectations, you must have the ability to adapt, innovate and be efficient with scarce resources. This high-energy, interactive training experience…...

From Wonderful to Wow

Creative Ways for Delivering Exceptional Customer Service

An engaging training experience for anyone who deals with customers. Learn the top ten things customers want, how to communicate with difficult customers, keep your composure, and know the value…...

Bullying in the Workplace

Roughly 70% of employees are bullied at some point in their career. Bullying comes in many forms and may occur at any level of an organization. It often goes unnoticed…...

Successful Strategic Planning

Creative Ways for Developing & Executing Your Organization’s Strategic Plan

Traditional strategic planning is dead! According to several surveys of top executives only 19% of strategic plans achieve their objectives and only 25% of executives and staff are motivated by…...

TEAM Personality Style Training

The number two cause of workplace conflict is different personality styles. Everyone has a natural personality style that has been partially inherited and partially developed by their personal experiences. When…...

Leading Change

How to Cope, Embrace and Facilitate Change Management

According to a Harvard Business Review study, 95% of organizations leading a change management strategy fail. Changing your strategy is easy, but changing your people to get buy-in and execute…...

TEAM Building Blocks Experience

(100% interactive no lecture or powerpoint) This indoor or outdoor team building experience is based around 50 signature mobile wooden blocks. The team must work together to complete a series…...

The Leadership D.I.V.A

Understanding Women Leaders in Today’s Workplace, a Guide for Men and Women

D. (Determined) I. (Integrate work & home life) V. (Visibility) A. (Assertiveness) In today’s male dominated workplace what are the skills and qualities that develops women leaders and makes women…...

Developing Minority Leaders

Tapping Hidden Talents of Women, African Americans and Hispanic Leaders in Today’s Workplace

Every organization values leadership, many of them invest thousands of dollars annually on recruiting leadership talent and training their people, but few organizations seem to not be aware of the…...

Managing Time, Deadlines, Priorities and People

Are you managing work, or is work managing you? Are you feeling overloaded with tasks, duties and never-ending projects? Do you feel like you’re always in meetings, stressed and stretched…...

Exceptional Customer Service for Tribal and Casino Staff

Creating remarkable customer experiences is what separates today’s most successful organizations. How employees treat each other will eventually impact how they treat tribal members and non-tribal customers who support tribal…...

Physician Leadership

Managing, and Leading in Today’s Healthcare Environment

Many of today’s physicians were not taught leadership skills in medical school. This unique and customized physician leadership training fills that missing piece. Physicians equipped with leadership skills can effectively…...

Petroleum Leadership

Supervising and Leading in an Oil and Gas Environment

A leadership boot camp program for oil and gas managers, supervisors and team leaders who must develop effective leadership skills for oil and gas organizations during times of change and…...

Effective Leadership for Tribal Supervisors and Managers

American Indian and Alaska Native managers and supervisors are constantly being challenged to manage change, deliver results and develop their staff as their communities and enterprises grow. This training experience…...

Speaking & Presenting with Confidence

What is the number one skill successful workplace professionals must have today? Communication skills can determine if you build rapport or make others defensive, enhance or irritate workplace relationships, and…...