Effective Evaluations

What Really Matters When It Comes to Performance Reviews

The performance review is one of the most universally dreaded actions managers must perform. Only terminating an employee ranks higher. Managers may understand the areas to discuss during performance reviews, but using the most effective words, tone and body language is a critical skill set.

In this hands-on practical training, managers and supervisors will be equipped with a tool box of words, phrases, practice adjusting their tone and matching body language for a successful meeting. In addition, discover how to effectively evaluate performance without bias, create development plans, and address performance issues before they become full blown problems.

Here’s a sample of training outcomes:

• Clearly Define Employee Job Responsibilities and Expectations
• Communicate with Employees Frequently and Constructively
• Performance and Behavior Issues: 4 Questions to Identify “Cant Dos,” “Won’t Dos” and “Don’t Know Hows”
• Diagnosing Performance Problems: Is it the Person, Procedure or the Process?
• Understanding Coaching Sessions to Minimize Disappointing and Surprise Ratings and More!

This course qualifies for .6 CEU credits. Learn more about on-site training