Leading a Workplace of Civility

Cultivate Courtesy, Reduce Rudeness, Create a Healthy Work Environment

Brand New

From petty politics to crass reality shows, the lack of empathy and insensitivity has more than increased in many of today’s workplaces. Abrasive actions among coworkers carries a high price of low morale, decreased productivity, poor communication and increasing conflicts. When coworkers are apathetic and disrespectful to each other, they are less likely to collaborate, contribute ideas and creatively solve problems that lead to achieving team goals and the organization’s overall mission.

Here’s a sample of what you’ll learn:

  • Understanding Common Sense Courtesy (why common sense is not common)
  • Reinforcing a Culture of Respect and Professionalism
  • Effectively Managing Department Drama (gossip, email wars, sarcasm, condescending coworkers)
  • Defusing Disrespectful Behaviors with Tact
This course qualifies for .6 CEU credits. Learn more about on-site training